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HOME  >  お問合せ > お問い合わせ個人情報取り扱い要旨

お問い合わせ個人情報取り扱い要旨
Handling of Personal Information provided in Inquiries

日本語

  1. お客様のお問い合わせに対しまして、適切な対応を行うため、製品・サービス・企業情報などの選択にあたりましては、お間違いのないようお願いします。
  2. お問い合わせの内容によっては、お答えできない場合や多少お時間を頂く場合もありますので、あらかじめご了承ください。
  3. お問い合わせに伴うお客様の個人情報(以下、「お客様情報」とします)は次のように取り扱いますので、ご同意の上ご利用ください。
    〔1〕 お客様情報の取り扱いについて
    当社ホームページのお問い合わせページからお送りいただいたお客様情の取り扱いは、当社の個人情報保護方針に基づき厳重な管理を行います。
    〔2〕 お客様情報の利用目的について
    お客様情報は、お客様からのお問い合わせに対する業務のために利用します。
    〔3〕 お客様情報の提供について
    当社は、下記のいずれかに該当する場合を除き、お客様情報を第三者に提供いたしません。
    ・あらかじめお客様の同意をいただいている場合
    ・あらかじめお客様の同意をいただくことが困難な場合であっても、人の生命、身体
     または財産の保護のために必要な場合
    ・法令に基づく場合
    ・利用目的達成に必要な範囲内で、個人情報の取り扱いを委託する場合
    ・合併、会社分割、営業譲渡その他の事由によって事業の承継がおこなわれる場合
    〔4〕 お客様情報の委託について
    利用目的達成に必要な範囲内で、お客様からのお問い合わせに対し、当社の関係会社や委託業者(富士電機グループ会社・特約店など)より対応させていただくことが適切と判断される場合に、お客様情報を含むお問い合わせ内容を当該関係者等へ提供することがあります。この場合、委託先での個人情報の取り扱いについては、当社が責任をもって適切に監督します。
    〔5〕 開示などのご請求について
    お客様は、ご本人の個人情報について、「利用目的の通知」「開示」「訂正、追加又は削除」「利用の停止、消去又は第三者への提供の停止」を請求することができます。ご請求手続きの詳細につきましては、開示等の請求手続きについてをご参照願います。
    〔6〕 お客様情報のご提供について
    お客様情報を当社へご提供いただくことは、お客様の任意によりますが、ご提供いただけない場合、お問い合わせにご回答できない場合があります。
    〔7〕 16歳未満のお客様へのお願い
    16歳未満のお客様は、保護者の方の同意を得た上で、お問い合わせをお願いします。
    〔8〕 お客様情報に関する問合せについて
    お客様情報の取り扱いについてご質問、ご意見などがございましたら、ご相談窓口までお申し出ください。
上記項目にご同意いただける場合は、「同意する」ボタンをクリックしてください。

English

Created: March 10, 2005
Revised: October 15, 2007


Fuji Electric Systems Privacy Policy

The business activities of Fuji Electric Systems Co., Ltd. (hereinafter referred to as "FES") involve the provision of products and services relating to the establishment of social and industrial infrastructure. In order to ensure that the conduct of its employees and the way in which it carries out these activities comply strictly with the Personal Information Protection Act, and in an effort to strengthen the relationship of trust between it and society as it seeks to fulfill its social responsibility, FES handles personal information in accordance with the following basic policy.


  1. FES complies strictly with the Personal Information Protection Act and related ordinances, guidelines set out by the government and other relevant rules and regulations when handling, as part of its business activities, personal information and the personal information of its employees.
  2. FES undertakes to establish management systems for the protection of personal information and to ensure that these systems function properly while continuously improving them
  3. FES will clearly specify the intended use (the purpose) and obtain your permission before collecting your personal information, and will use the information only to the extent necessary for achieving the stated purpose. FES also undertakes to ensure that measures are in place to prevent personal information from being used beyond the extent necessary for achieving the stated purpose. FES will not disclose personal information to third parties except in cases where you have granted your permission for it to do so or in cases where a legally justifiable reason exists.
  4. FES undertakes to establish management systems for the protection of personal information and to ensure that reasonable safety measures and remedial measures are in place to prevent or respond to the leakage of, loss of, or damage to personal information.
  5. FES undertakes to maintain an Inquires office for the purpose of responding promptly and in good faith to inquires and grievances relating to personal information, as well as to requests for the disclosure, correction, deletion, cessation of use, or other processing of personal information.

Mitsunori Shirakura
Chief Executive Officer and Representative Director
Fuji Electric Systems Co., Ltd.

1. Use of Personal Information

When collecting personal information, FES clearly specifies the intended use of the information (the purpose), and uses the information only to the extent necessary for achieving this purpose. If the need arises to use your personal information beyond the extent necessary for achieving the initially stated purpose, FES will notify you and obtain your permission before proceeding.
For details of how FES uses personal information, please see the section entitled Regarding the Use of Personal Information.


2. Disclosure of Personal Information

FES will not disclose personal information to third parties except in the following cases:

  • When you have granted permission for FES to do so;
  • When disclosure of such information is necessary to protect human lives, to prevent injury or suffering, or to protect property, even when permission for such use is not readily forthcoming from you;
  • When legally required to do so;
  • When entrusting the use of personal information to a third party to the extent that this is necessary to achieve the stated purpose;

    *In such circumstances, FES takes responsibility for appropriately monitoring the use of such personal information by the third party.

  • If all or part of FES' business activities are transferred to another party due to corporate mergers, corporate separations, the sale or transfer of operations, or other reasons.


3. Requests relating to Personal Information

FES will respond promptly to requests relating to personal information from you personally or from your representative. Such requests include those for the 1) notification of the intended use of personal information, 2) disclosure of personal information, 3) correction, addition, or deletion of personal information, and 4) cessation of use, purge, or cessation of disclosure to third parties of personal information. For details of the procedure for making such requests, please see the section entitled Procedure for Requests relating to Personal Information.


4. Inquires or Grievances relating to Personal Information

FES maintains an Inquiries Office to handle matters relating to personal information. Please contact this office if you have any inquires or grievances regarding the collection and use of personal information by FES.


5. Other Matters

1) Collection of Personal Information

When, in conjunction with the use of this website, FES requires users to provide personal information, FES will provide, on each of the individual sites that make up this website, notifications to users that specify the reason the information is required, the intended use of the information requested and any other relevant matters. If you do not agree with the specified reason, the intended use of the information or other matters described, please refrain from providing FES with your personal information. However, please be aware that this may exclude you from using certain services available on this website.


2) Use of Cookies

FES uses information obtained from cookies used on this website to recognize individual visitors (web browsers), the pages they visit and other information for the purpose of improving site usability and enhancing the content provided. A cookie stores information regarding interaction between a website and a visitor's web browser (software used to view Internet content). Cookies used by this website record the visitor's domain name but do not store any information that could be used to identify the individual user, such as e-mail addresses. If you wish to block cookies, adjust the preferences or settings in your web browser to reject cookies. However, please be aware that blocking cookies may prevent you from making full or adequate use of the services available on this website.


3) Use of Personal Information by Third Party Sites

This website provides some links that lead to various websites related to but not operated by FES (hereinafter referred to as "related sites"). Such sites include those provided by service providers, vendors and other parties with which FES maintains business relationships. However, FES accepts no responsibility or liability in relation to the handling of personal information by websites operated by third parties, including related sites.


4) Notice to Users Aged 16 Years or Younger

Users aged 16 years old or younger must first obtain consent from a parent or guardian before providing personal information.

Click Accept if you agree to the terms and other information set out above.
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